RentPPM's Blog

June 30th, 2010 8:15 PM

24/7 Toll-Free Maintenance Issue Reporting

Rest assured that our qualified 24 Hour Emergency Maintenance Staff are available year round for your convenience. If you have an emergency, call the 24/7 toll-free number specific to your residence. Please advise us immediately of any damage that you feel warrants repair. This includes water, wind and fire damage. Additionally, Non-Emergency Maintenance issues may be reported 24/7 and will be addressed by the office the following business day, if reported while the office is closed.

The following are some types of real emergencies. These are situations in which Management should be contacted immediately. Please use your best discretion for those situations not listed.

1. When security has been breached or is threatened by burglary, vandalism, or other disturbances. Please contact 911 immediately, then call us.

2. Lack of heat in Winter -- when outdoor Temp is below 40 Degrees

3. Lack of air conditioning in Summer -- when outdoor temp is above 80 Degrees

4. Damage caused by wind, storm, fire, which directly inhibits your unit inside or out.

5. Flooding caused by Plumbing Breakdown.

6. Back-up of sewer or other sanitary facility.

7. Electrical failures or short circuit

8. The presence of a strong gas odor.

9. Inoperable door or window locks.

 

Property Name

Toll Free

Abbey Rose

866-446-9645

Brittany Knoll

866-446-9650

Enchanted View

866-446-9619

Rent PPM Single Family Homes

866-446-9659

Stonington

866-446-9606

Teaberry Greene

866-446-9586

The Village at Colter's Place

866-446-9646

 
For more efficient service, we are now accepting all maintenance requests 24/7 on Toll-Free numbers specific to each property!
Posted by Jenny Rutherford on June 30th, 2010 8:15 PMPost a Comment (0)
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